Enterprise Hardware Support and Services
We give our customers independence from defined IT product lifecycles, allowing an organization’s business and technical needs to drive their hardware upgrades. By coupling traditional distribution services with our end-of-life expertise, we offer customers a simple and cost-effective method for extending, maintaining, and optimizing their enterprise IT (No matter what make it is either HP/DELL/IBM/ CISCO/Juniper/SUN/ Oracle/Storagetek/Tanberg etc.),
Our key offerings:
- Global spares in APAC/GULF/USA/INDIA regions
- Single point of contact for multi-geo support
- Global hands and feet globally
- Global logistics facilities
- Completely and exclusive White labeled Services offerings
- HWBF support for below OEM’s
- HP, IBM, Dell, Oracle-Sun, Hitachi, EMC, NetApp, Super Micro, CISCO, Juniper etc.
- Gap filling for,
- Customize support offerings (Full Support, Labor only Support, Spare only Support)
- EOSL HW support requirement
- Old HW buy out during migration project
- Short term resource deployment
- Local billing
- Customized training for various HW platform
- Committed Resolution Time for every SLA proposed
- Technical and Managerial resource Deployment